Signature Premium Crewneck
Return policy
At SIY Stores, customer satisfaction is our priority.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, items must be: • Unused • In original condition • In original packaging
How to Request a Return
- Contact us at contact@storessiy.com within 30 days of delivery
- Include your order number and reason for return
- Wait for return authorization and instructions
- Ship the item back using a trackable shipping method
- Once we receive and inspect your return (typically 3-5 business days), we'll notify you of approval
Important: Do NOT return items without prior authorization. Unauthorized returns will not be refunded.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please return the original item and place a new order.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect: • Contact us within 48 hours of delivery • Provide photo or video proof • We will cover return shipping and offer a replacement or full refund
Non-Returnable Items
• Used items • Items not in original condition or packaging • Sale or clearance items (unless defective) • Items damaged due to misuse • Returns initiated after 30 days • Orders shipped to an incorrect address provided by the customer
Refunds
Once your return is received and inspected, we will send you an email notification of approval or rejection.
If approved: • Refunds are processed within 5–10 business days to your original payment method • Depending on your bank or credit card company, it may take an additional 3-5 business days for the refund to appear in your account
Shipping
At SiY, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.
1. Shipping Rates
We offer FREE tracked shipping on all orders within Canada and the United States.
There are no additional shipping fees for standard delivery.
2. Order Processing Time
All orders are processed within 1-3 business days.
Orders are processed Monday through Friday, excluding statutory holidays.
• Orders placed on weekends or holidays will be processed on the next business day
• You will receive an order confirmation email once your order is placed
• Once your order ships, you will receive a shipping confirmation email with tracking information
Please note that processing time is separate from shipping time.
3. Shipping Methods & Delivery Times
We work with trusted carriers including:
• Canada Post
• USPS
• UPS
These partners help ensure reliable and secure delivery.
Estimated Delivery Times (after processing)
Canada: 4-9 business days(Shipping SiY Signature : 3-5 Business days ,SiY Apex :7-11 Business days)
United States: 6-13 business days
Please note:
• Delivery times are estimates and not guaranteed
• Shipping times may vary depending on location, carrier performance, weather conditions, and peak seasons
• Remote or rural areas may experience slightly longer delivery times
• Delivery estimates exclude weekends and holidays
4. Order Tracking
All orders include tracking information.
Once your order ships, you will receive:
• A shipping confirmation email
• A tracking number
• A link to track your package in real time
You may also track your order by contacting us at:
5. Shipping Destinations
We currently ship to:
• Canada (all provinces and territories)
• United States (all 50 states)
At this time, we do not offer international shipping outside of Canada and the United States.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please ensure that:
• Your address is correct and complete
• Apartment or unit numbers are included when applicable
• The recipient name matches the delivery address
Address Changes
If you need to update your shipping address, please contact us immediately at:
Address changes may not be possible once an order has shipped.
7. Delivery Issues
Lost Packages
If your tracking shows “Delivered” but you have not received your package:
• Check with neighbors or building management
• Verify the shipping address on your order confirmation
• Check around your delivery area (mailbox, porch, etc.)
• Contact the carrier using your tracking number
If your package is still missing after 48 hours, please contact us at:
Damaged Packages
If your order arrives damaged:
• Take photos of the packaging and product
• Contact us within 48 hours
• Provide your order number and photos
We will review the situation and arrange a replacement or refund when applicable.
Delayed Packages
If your order is delayed beyond the estimated delivery time:
• Check your tracking information
• Contact the carrier for updates
• Contact us if your package is delayed more than 5 business days beyond the estimated delivery window
8. Undeliverable Packages
If a package is returned to us due to:
• Incorrect address provided by the customer
• Refused delivery
• Multiple failed delivery attempts
We will contact you to arrange reshipment.
Additional shipping costs may apply.
9. Order Cancellations
Before Shipping
Orders may be cancelled before they are shipped by contacting us at:
We will do our best to cancel the order before processing.
After Shipping
Once an order has shipped, it cannot be cancelled.
Please refer to our Refund Policy for return instructions.
10. Multiple Item Orders
If your order contains multiple items, they may arrive in separate packages depending on product availability.
There are no additional shipping costs for split shipments.
11. Peak Seasons & Holidays
During peak shopping periods such as Black Friday, Cyber Monday, and holidays, processing and delivery times may be slightly longer.
We appreciate your patience during these periods.
Minimal. Premium. Timeless.
The Signature Premium Crewneck is designed for those who value comfort, simplicity, and modern streetwear style. Part of the SiY Signature Collection, this piece combines everyday comfort with a clean, premium look that elevates any casual outfit.
Made with soft, durable fabric and featuring the subtle SiY signature logo, it's perfect for daily wear — whether you're out in the city, working, or relaxing at home.
Why This Crewneck Stands Out:
- Premium Soft Fabric - Superior cotton blend for exceptional comfort and durability
- Minimalist Design - Clean aesthetic with subtle SiY signature branding
- Modern Relaxed Fit - Contemporary cut that's comfortable without being oversized
- Versatile Essential - Transitions effortlessly from casual to smart-casual
- Durable Construction - Quality stitching and materials built to last
- Timeless Style - Classic crewneck design that never goes out of fashion
Product Specifications:
Material: Premium soft cotton blend
Fit: Modern relaxed fit (true to size)
Logo: Minimal SiY signature branding
Construction: Reinforced stitching for durability
Care: Machine washable
Style: Minimalist streetwear essential
SKU: 6acbae561cdd11f1be9dca623ead5b45
Perfect For:
Everyday casual wear, layering, weekend outings, working from home, streetwear styling, or building a minimalist wardrobe. This versatile crewneck is an essential foundation piece that combines comfort with refined contemporary style.
Styling Suggestions:
- Pair with jeans and sneakers for classic casual style
- Layer over a t-shirt for added warmth and dimension
- Wear with joggers for relaxed athleisure
- Combine with chinos for elevated weekend wear
Care Instructions:
- Machine wash cold with like colors
- Tumble dry low or hang to dry
- Do not bleach
- Iron on low heat if needed
- Wash inside out to preserve logo and fabric
Part of the SiY Signature Collection.
Note: Colors may vary slightly from images due to screen display settings
Why SiY?
Curated essentials - Smart pricing - Clean design Reliable delivery - Real support